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You will be notified by email once your application is approved.
We strive to process all applications within 24 hours.
Lettermail that does not arrive in a timely manner will be reshipped at Madam Kratom’s discretion.
Orders received on weekends or holidays will ship the next business day.If you do not get your package 2 days after the expected delivery date, let us know and we will file a trace with the post office.Canada Post will file an investigation which can take 5 business days to complete. I do regret the inconvenience this may be causing you.Once the mail has been delivered, it is no longer a postal matter.
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You can also visit their website at the following direct link: Suzanne Presley Customer Service I was not happy to hear them say “Screw you, its not our fault-get help elsewhere”.